{"id":10767,"date":"2022-09-10T15:08:13","date_gmt":"2022-09-10T10:38:13","guid":{"rendered":"https:\/\/tamamsadid.com\/?page_id=10767"},"modified":"2022-12-30T01:35:42","modified_gmt":"2022-12-29T22:05:42","slug":"after-sales-service","status":"publish","type":"page","link":"https:\/\/tamamsadid.com\/en\/after-sales-service\/","title":{"rendered":"After sales service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10767\" class=\"elementor elementor-10767\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8cb3360 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8cb3360\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0e183b6\" data-id=\"0e183b6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbb4695 elementor-widget elementor-widget-heading\" data-id=\"bbb4695\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Providing after-sales services based on customer satisfaction index in Switzerland SWICS codified in 1999 and ISO 10002(2004)<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99c68a7 elementor-widget elementor-widget-text-editor\" data-id=\"99c68a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Services that can be provided:<\/p><p>Mobile service<br \/>Creation of specialized units in the after-sales service unit<br \/>Providing services anywhere in Iran on average in less than 24 hours<\/p><p>Compilation of standard time rate and wage tables<br \/>Compilation of standard time for all services related to the device<br \/>Compilation of the standard rate for all parts, which is fixed throughout Iran and under the control of the service office.<\/p><p>Technical and maintenance instructions<br \/>Technical manuals and repair videos from the manufacturer and create a very strong documentation center<br \/>Translation of all books used by customers into Farsi<\/p><p>Special tool supply system<br \/>Creating a system for preparing and equipping tools and setting up a repair and maintenance unit for all equipment<br \/>Preparation of birth certificate and calibration card for special tools and even general tools<\/p><p>Customer survey<br \/>Designing and implementing the most accurate and advanced customer satisfaction measurement system<\/p><p>Customer complaint handling system<br \/>Dealing with customer complaints based on ISO regulations<\/p><p>Network development program<br \/>In addition to monitoring its after-sales service, Tamma Sadid company has taken the necessary measures to periodically monitor its after-sales service network.<\/p><p>Quality of services and devices<br \/>Numerical representation of the quality of after-sales service<\/p><p>Annual visit of all machines by the staff of the mother plant<\/p><p>Convincing parent factories to deploy technical personnel for the whole year in Iran, considering the high volume of sales<\/p><p>Warranty<br \/>Warranty means fixing all defects caused by any errors in the manufacture and assembly of the craft and its parts. The warranty period of the products in Tammam Sadid company is 1500 hours or one solar year (whichever comes first). This warranty does not include electronic devices such as LCD, radio broadcast, battery, etc., and the tires of the device are also not included in the warranty.<\/p><p>warranty<br \/>This company supports all its products in terms of parts and technical services for 10 years from the date of sale.<\/p><p>For more information, contact the after-sales service unit of the planning department<br \/>(021) 88427173-6 <\/p><p>Also, contact the after-sales service unit to convey your suggestions and complaints.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Providing after-sales services based on customer satisfaction index in Switzerland SWICS codified in 1999 and ISO 10002(2004) Services that can be provided: Mobile serviceCreation of specialized units in the after-sales service unitProviding services anywhere in Iran on average in less than 24 hours Compilation of standard time rate and wage tablesCompilation of standard time for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10767","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tamamsadid.com\/en\/wp-json\/wp\/v2\/pages\/10767","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tamamsadid.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tamamsadid.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tamamsadid.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tamamsadid.com\/en\/wp-json\/wp\/v2\/comments?post=10767"}],"version-history":[{"count":15,"href":"https:\/\/tamamsadid.com\/en\/wp-json\/wp\/v2\/pages\/10767\/revisions"}],"predecessor-version":[{"id":11129,"href":"https:\/\/tamamsadid.com\/en\/wp-json\/wp\/v2\/pages\/10767\/revisions\/11129"}],"wp:attachment":[{"href":"https:\/\/tamamsadid.com\/en\/wp-json\/wp\/v2\/media?parent=10767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}